ONLINE Professional
Communication Skills Workshop
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_e947a1a7d4d9455183b729aae600eab9~mv2.png/v1/fill/w_378,h_121,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_24_20.png)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_ba80219c8a50444597977288988d0f11~mv2.png/v1/fill/w_332,h_97,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_24_33.png)
Duration 1 Day (4 hours ) Online via ZOOM
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Certificates for 4 hours CPD
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Faculty Consultant Emergency Physicians working in Western Health System (Australia, UK , Canada)
Who is it for ?
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Junior medical officers (Interns, Residents)
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Medical students (Final year)
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International Medical Graduates
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AMC, PLAB, USMLE, Membership & Fellowship Exam candidates
Areas covered
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Complaint management
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Aggressive behaviour patient or relative
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Adverse incident management
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End of life care discussion with compassion and empathy
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Ceiling and limitation of care
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How to refer a patient from Emergency to consultants over phone or in person
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Obtaining consent (for medical procedures, medical exams)
Teaching format
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Small group of participants per faculty
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Clinical scenario based interactive learning
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Time capped to 10 minutes of candidate performance
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10 minutes of detailed feedback to participant by faculty
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5 point approach (key issues relevant to the scenario)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_16874ba0814e44e39bcf3d08c9ce0a9f~mv2.png/v1/fill/w_387,h_98,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_24_42.png)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_37d0117fc0914164bb005bf473aedfac~mv2.png/v1/fill/w_390,h_115,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_23_24.png)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_cbe891e47ba34051a2ce92445c4794b4~mv2.png/v1/fill/w_365,h_95,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_24_01.png)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_698927b6e9f749f2909b0aaab6fe15c9~mv2.png/v1/fill/w_381,h_96,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_23_47.png)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_37883bc531e74a76a1eea1cc65f9f778~mv2.png/v1/fill/w_352,h_116,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202020-12-16%20at%2009_23_35.png)
![Communication Skills | Emergency Focus | Emergencyfocus.net](https://static.wixstatic.com/media/522cf0_6f82388b1e774362bcd84e53c96d4af7~mv2.png/v1/fill/w_355,h_245,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Screen%20Shot%202021-08-01%20at%2017_44_32.png)